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At First Niagara, your privacy is very important to us. That's why we want to let you know about an email scam on the Internet called "phishing" (pronounced "fishing") a technique fraudsters use to lure online consumers to fake corporate web sites through links sent via email.
The message in the email often warns consumers that their account will be closed if their information is not updated or "verified." The links within the email are often pointed to web forms that ask for bank account information, such as routing numbers, account numbers, PIN numbers, passwords and Social Security numbers.
It is First Niagara's policy to not send or request confidential account information through email because it is not a secure form of communication. You should never enter private, personal information in a form that was sent to you by email.
Here are a few ways you can protect yourself from Internet and email fraud (phishing):
First Niagara Bank will NEVER request a customer's personal information (bank card number, account number, social security number, personal identification number or password) through email or by phone.
If you should ever receive an email or phone call requesting your personal, confidential information that appears to be from First Niagara Bank, DO NOT respond and contact the Bank immediately at 1-800-421-0004.
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