• December 14-15, 2013

    Service Interruption

    First Niagara Mobile Banking Apps and Personal Online Banking will be temporarily unavailable beginning the evening of Saturday, December 14.

    First Niagara’s Mobile Web Banking, ATM and Automated Telephone services will be available during this service interruption. Please see below for the complete details.

    We apologize for any inconvenience.

  • Personal Online Banking

     

    Personal Online Banking

    The Personal Online Banking service interruption will begin Saturday, December 14, at 7 p.m. ET.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.

    Telephone Banking Services

    Our Automated Telephone Banking service will be available.

    ATM

    Will be available. This service interruption will not affect ATM use.

    Mobile Banking

     

    iPhone, Android and BlackBerry Mobile Banking Apps

    Will be unavailable beginning Saturday, December 14, at 7 p.m. ET. We expect access to be restored by Sunday, December 15, at 9 a.m. ET.

    Mobile Web Banking and Text Banking

    Will be available. This service interruption will not affect Mobile Web Banking or Text Banking.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.

    Telephone Banking Services

    Our Automated Telephone Banking service will be available.

    ATM

    Will be available. This service interruption will not affect ATM use.
     


    Contact Us

    For additional questions, call or email our Customer Contact Center.
    1-800-421-0004 | Monday – Friday, 6 a.m. to 9 p.m. ET, Saturday – Sunday, 8 a.m. to 6 p.m. ET

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