• October 3

    Scheduled Downtime for System Updates

    While we're making improvements, our Digital Banking services will be temporarily unavailable beginning on Saturday, October 3 at 8:30 pm ET. We expect our work to continue into Sunday, October 4.
  • Personal Online Banking

     

    Personal Online Banking

    First Niagara Personal Online Banking will not be available.

    Telephone Banking Services

    Our Automated Telephone Banking service will not be available during this time.

    ATM

    Our ATMs will be available during this service interruption, however balances will only reflect transactions as of 11:59 p.m. ET on Friday, October 2.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.

    Mobile Banking

     

    iPhone, Android and BlackBerry Mobile Banking Apps

    First Niagara Personal Online Banking will not be available.

    Mobile Web Banking and Text Banking

    First Niagara Personal Online Banking will not be available during this temporary outage.

    Telephone Banking Services

    Our Automated Telephone Banking service will not be available during this time.

    ATM

    Our ATMs will be available during this service interruption, however balances will only reflect transactions as of 11:59 p.m. ET on Friday, October 2.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.
     


    Contact Us

    For additional questions, call or email our Customer Contact Center.
    1-800-421-0004 | Monday – Friday, 6 a.m. to 9 p.m. ET, Saturday – Sunday, 8 a.m. to 6 p.m. ET

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