• March 20 2015 Interruption

    Service Interruption

    First Niagara Personal Online Banking will not be available during the early morning hours on Sunday, March 29 beginning at 1 a.m. ET.

    First Niagara’s ATM services will be available during this service interruption.

    We apologize for any inconvenience.

    Please see below for the complete details.

  • Personal Online Banking

    Personal Online Banking

    First Niagara Personal Online Banking will not be available.

    Telephone Banking Services

    Our Automated Telephone Banking service will not be available during this time.

    ATM

    Our ATMs will be available during this service interruption, however balances will only reflect transactions as of 11:59 p.m. ET on Saturday, March 28.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.

    Mobile Banking

    iPhone, Android and BlackBerry Mobile Banking Apps

    First Niagara Personal Online Banking will not be available.

    Mobile Web Banking and Text Banking

    First Niagara Personal Online Banking will not be available during this temporary outage.

    Telephone Banking Services

    Our Automated Telephone Banking service will not be available during this time.

    ATM

    Our ATMs will be available during this service interruption, however balances will only reflect transactions as of 11:59 p.m. ET on Saturday, March 28.

    Bill Payments & Transactions

    The temporary outage does not affect or delay bill payments and transactions previously scheduled for First Niagara customers.
     


    Contact Us

    For additional questions, call or email our Customer Contact Center.
    1-800-421-0004 | Monday – Friday, 6 a.m. to 9 p.m. ET, Saturday – Sunday, 8 a.m. to 6 p.m. ET

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