• About First Niagara Benefits Consulting

    Our team of experienced professionals serves a range of industries with specialized expertise in education, health care, professional organizations and manufacturing.
  • What we do

    With offices throughout the Northeast and Mid-Atlantic, First Niagara Benefits Consulting works with businesses and organizations nationwide, from New York to California. We offer a wide range of services, serving our clients’ complex needs with expertise in:

    • Employee benefits programs
    • Claims analysis
    • Benefits administration

    We take pride in our team – some highly qualified consultants in the industry. A dedicated group of underwriters and actuaries — specialists in employee benefits and risk management — support our team with additional expertise, meeting our clients’ most complex needs.

    Who we serve

    Our clients represent a variety of industry and business segments. Some of our areas of expertise include:

    Public Schools and Educational Institutions
    Trust our experienced team to help you navigate the unique challenges you face working with education stakeholders — including taxpayers with an eye on accountability, as well as administration, teachers and staff. First Niagara Benefits Consulting currently represents nearly 100 educational organizations, including 84 school district clients. Put our experience to work for you.

    Health Care Institutions
    As a health care organization, you face mounting pressure to respond to the changes brought on by regulatory reforms and workforce shortages. Providing a competitively designed benefits package to a diverse workforce is a key part of your HR strategy.

    We understand the business perspective of health care systems. At First Niagara Benefits Consulting, we work with health care employers to help them meet the future with cost-effective, strategic approaches to planning and solutions.

    Professional Associations
    Get optimal pricing and product terms for your member companies, helping them to attract and retain membership. First Niagara Benefits Consulting has deep expertise in managing complex group health plans with professional and trade associations. Let us help you plan and administer your benefits programs.

    • Billing — From the ground up, our billing system’s design incorporates features specifically tailored to support association health plan and Multiple Employer Welfare Arrangements (MEWA) clients — while seamlessly integrating with our benefits administration system.
    • Call Center — Capability to respond to employees and employers from many different organizations is built into our response system. From first contact to final resolution, our flexible system tracks all details of the interactions — whether through phone, email or fax.

    Manufacturing
    Cutting costs and attracting talent are ongoing concerns for manufacturers. Whether you are a regional business or multinational, we share your focus and understand the impact that employee benefits have on your company. Read our case study to see how we can help.

    Financial Services Firms
    With more than 25 years of dedicated service to the financial services industry, we take great care to understand your firm, your strategies and your structure in order to tailor a personalized program. We have invested the time to understand the benefit program needs of the financial services industry and look to be a single source for all your insurance solutions. We possess a unique combination of industry specific expertise, coupled with a service model designed for the personal attention you deserve. Using actuarial resources, data analysis and industry-specific benchmarking, we create benefits solutions that assure that your firm attracts and retains the top talent in the Financial Services area.

  • For more information, contact one of our office locations.

Risk management, benefits consulting services and insurance products are offered through First Niagara Risk Management, Inc., doing business as First Niagara Benefits Consulting, a wholly-owned subsidiary of First Niagara Bank, N.A., and a licensed insurance broker and agent. Insurance policies are obligations of the insurers that issue the policies. Insurance products may not be available in all states.

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