Mon.-Fri. 6 a.m. - 9 p.m. ET
Sat.-Sun. 8 a.m. - 6 p.m. ET
Automated Telephone Banking:
24 hours a day / 7 days a week
See our schedule of holiday hours.
With greater knowledge, a business makes better decisions and proceeds with greater confidence. But the path to greater knowledge can be bumpy, unless you have a seasoned partner leading the way. When it comes to risk management, there is no better partner than our team.
With extensive industry knowledge and risk management expertise, First Niagara Risk Management can lead you to the best solutions and help you avoid the most costly risk management mistakes. Our team is comprised of roughly 350 risk management professionals, including claims and safety specialists, workers’ compensation specialists, loss control engineers, benefits consultants, personal insurance specialists and claims managers. A significant number of our staff members hold professional designations such as Certified Insurance Counselor (CIC), Certified Insurance Service Representative (CISR), Certified Risk Manager (CRM), Chartered Property and Casualty Underwriter (CPCU), Group Benefits Associate (GBA), Certified Employee Benefit Specialist (CEBS), Associate of the Society of Actuaries (ASA), Member of the American Academy of Acturaries (MAAA), Fellow of the Conference of Consulting Actuaries (FCA), and Senior Professional in Human Resources (SPHR). We stay up-to-date on market trends and innovations that impact you. In addition, we offer educational courses to keep you informed and ahead of the curve. Sample topics include driver safety and defensive driving, incident investigation and reporting, and enterprise risk management.
Our senior staff members participate in carrier relationship boards to provide input about the insurance needs and concerns of our clients. This participation helps carriers bring out new products and make improvements to existing coverage.
Business Insurance® ranks First Niagara Risk Management among the top 50 largest insurance brokers* in the United States. We’ve also been honored again as one of only 195 agencies nationwide to be designated a “Best Practices Agency” by the Independent Insurance Agents & Brokers of America (IIABA), an award we received for outstanding customer service, growth, stability and financial management.
Risk management and insurance products are offered through First Niagara Risk Management, Inc., a wholly-owned subsidiary of First Niagara Bank, N.A., and a licensed insurance broker and agent. Insurance policies are obligations of the insurers that issue the policies. Insurance products may not be available in all states.
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