Mon.-Fri. 6 a.m. - 9 p.m. ET
Sat.-Sun. 8 a.m. - 6 p.m. ET
Automated Telephone Banking:
24 hours a day / 7 days a week
See our schedule of holiday hours.
We want to know how we can make your First Niagara experience even better. We take your feedback very seriously and review each suggestion to find immediate improvements and help us plan our long-term enhancements.
Help us improve our products and services. Email us directly at SuggestionBox@fnfg.com or fill out the form below. We
review suggestions Monday – Friday from 8:00am to 5:00pm and will respond
within 24 hours, or on Monday if your suggestion is submitted on a weekend.
To protect your privacy, please do not enter any account related information. If you are a First Niagara Online Banking customer and wish to send a secure note regarding account specific information, choose the 'Send Message' option from within Online Banking.
By providing your ZIP code, we can customize our content to display the rates, products, locations and Mortgage Consultants in your area. Alternately, you can continue without ZIP code.