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  • FAQs

    Select a topic below to view frequently asked questions.
  • Insurance

    What is a deductible?

    A deductible is the out-of-pocket expense you agree to incur before your policy pays. Higher deductibles usually result in lower insurance premiums.

    Why should I have automobile insurance?

    Most states require drivers to carry a minimum level of liability insurance in case they cause harm to someone or something else. Besides the fact that it's required, automobile insurance is smart financial protection. If you’re in an accident, insurance can cover the cost to repair or replace your vehicle. It may also cover medical expenses, legal representation and legal damages. Every policy is different so ask your agent to explain the coverage details and limits.

    What kind of coverage does an automobile insurance policy provide?

    Refer to your policy for specific coverages, limits and deductibles. While every policy is different, most policies offer the following protection:

    1. Bodily Injury Liability Coverage: Bodily Injury Liability provides coverage if you cause an accident that injures or kills another person. There is no deductible and legal defense is also included in this coverage. This type of insurance is mandatory in New York State.
    2. Property Damage Liability Coverage: Pays for damage to someone else's property caused by your vehicle.
    3. Collision Coverage: Pays to repair or replace your car if it is damaged in a collision.
    4. Comprehensive Coverage: Pays to repair or replace your car if it is damaged by risks other than collision, such as fire, theft or flying objects.
    5. Personal Injury Protection (PIP): Pays for medical treatment and other financial damages when your vehicle is involved in an accident that causes injury to you or anyone else.
    6. Uninsured/Underinsured Motorist Coverage:  Covers financial damages (such as medical expenses or lost wages) resulting from injuries to you and anyone in your household for accidents caused by an uninsured motorist or by an underinsured driver whose policy limits are too low to cover your expenses.

    Why do I need homeowners insurance?

    Homeowners Insurance pays for damage to your home’s structure and other structures on your property caused by covered losses. It can also pay for damage or loss to your personal belongings inside the home. If someone is injured on your property, medical payments coverage will cover the cost of the person’s medical expenses up to the policy limits. Many homeowner’s policies contain personal liability coverage to protect you if negligence on your property causes personal harm or property damage.

    Is my home-based business covered by my homeowner’s policy?

    Your homeowner’s policy provides no liability insurance for your home-based business. Some policies include very limited coverage for business property such as computers, fax machines, tools and filing cabinets. If you operate a home-based business, ask your agent to explain what your homeowner’s policy covers and what additional coverage would be appropriate for your business.

    Does my homeowner’s policy cover toys, such as jet skis, RVs and boats?

    Every policy is different, but most homeowner’s policies do not cover these items. Make sure to ask your agent to explain what is protected by your policy, and what additional coverage might be needed.

    Does my homeowner’s policy cover flood?

    Flood is not a covered cause of loss on standard homeowner’s policies. You need to obtain a flood policy to secure this added level of protection. There is a waiting period for obtaining flood insurance so if you think you may be at risk, ask your agent about coverage now.

    What's the difference between replacement cost, actual cash value and market value?

    Actual Cash Value is defined as replacement cost minus depreciation. With Replacement Cost coverage, the insurance company will replace the damaged property with new materials or items. Homeowners should make sure their homes are insured to Replacement Cost value. In a depressed economy, Market Value can be less than the cost to build the home. So, if you insure to Market Value, you may not have enough coverage to rebuild if your house were to be lost in a fire.

    Do I need renter’s insurance?

    Your landlord insures your home’s structure but you are responsible for insuring its contents. If you have expensive personal belongings such as televisions, computers, jewelry and tools, it’s a good idea to have renter’s insurance.

    What is an umbrella insurance policy?

    An umbrella policy protects individuals and businesses against the risk of catastrophic loss. Like an umbrella, it provides an added layer of protection over other liability insurance policies. Once the limit of the underlying policy is exceeded, the umbrella policy kicks in with additional coverage to protect the policyholder’s personal or business assets.


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