Mon.-Fri. 6 a.m. - 9 p.m. ET
Sat.-Sun. 8 a.m. - 6 p.m. ET
Automated Telephone Banking:
24 hours a day / 7 days a week
See our schedule of holiday hours.
What You Need To Know About Overdrafts and Overdraft Fees
An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We can cover your overdrafts in two different ways:
What are the standard overdraft practices that come with my account?
At our discretion, we do authorize and pay overdrafts for the following types of transactions:
We do not authorize and pay overdrafts for the following types of transactions unless you ask us to (see below):
We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay an overdraft, your transaction will be declined.
What fees will I be charged if First Niagara Bank, N.A. pays my overdraft?
Under our standard overdraft practices:
What should I do if I want First Niagara Bank, N.A. to authorize and pay overdrafts on my ATM and everyday debit card transactions?
We must obtain your affirmative consent to pay overdrafts on ATM and everyday (one-time) debit card transactions on your account. Please tell us your choice through one of the following methods: complete the following consent form, call us at 1-800-421-0004, or visit any First Niagara Branch. If you do not make a choice, we will not authorize and pay overdrafts on ATM and everyday (one-time) debit card transactions, and we will not charge a fee for declining these transactions.
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