Mon.-Fri. 6 a.m. - 9 p.m. ET
Sat.-Sun. 8 a.m. - 6 p.m. ET
Automated Telephone Banking:
24 hours a day / 7 days a week
See our schedule of holiday hours.
A cornerstone of the First Niagara experience is the unique work environment we’ve established. The banking industry may be serious business – but we take pride in providing a relaxed, enjoyable work atmosphere that allows our team members to achieve their highest potential. Below is a quick guide to what makes up our company’s culture.
At First Niagara, we are deeply committed to providing an exceptional customer experience. We bring our customer-centric vision to life by consistently putting the customer at the center of all we do, leveraging our unique culture and continuing to put our values into action every day. Every team member plays an important role in providing a differentiated customer experience through executing our customer-centric vision in both our internal and external relationships.
Not just words printed in an employee handbook or on a poster hanging in a branch – our values are the driving force behind the decisions we make and the actions we take. If these values resonate with you, it’s a positive sign that First Niagara is a good career fit.
To be the best we can be, we need the best, most diverse team possible. That’s why fairness, equality and respect for our employees are top priorities at First Niagara. Here are just a few ways we’re fostering an atmosphere for diversity in our workplace:
Learn more about our dedication to diversity and inclusion.
Giving back to the communities we serve is part of our corporate DNA. In addition to First Niagara supporting a wide range of civic and charitable organizations, we also encourage our team members to actively help their communities thrive – from volunteering for Habitat for Humanity to participating in a fund-raising 5k run/walk. Plus, if you need help connecting with a local organization or event in need, our Employee Volunteer Council (EVC) sends out regular volunteering updates. These updates include opportunities with the many groups we partner with on behalf of our Mentoring Matters initiative.
To keep up with our community involvement, visit us on Facebook,Twitter and Google+.
First Niagara is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. View your EEO rights under the law.
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